coach friendly

towns, cities and villages

CPT's Coach Friendly status has been designed to recognise and reward towns, cities & villages and tourist attractions which demonstrate a clear commitment to welcoming coaches, coach parties and drivers to their locations.


Nominations are welcomed and encouraged from members of the coach tourism industry, including Drivers, Couriers, Tour Guides and Tourist Coach Operators. Local Authorities may choose to nominate themselves in the belief that it will encourage them to further consider the needs of the tourist coach and, more importantly, their passengers.


An assessment strategy for anyone wishing to participate in this process will follow strict judging criteria.

The initial assessment will be based primarily on website analysis and existing literature, backed up by a phone call, photos and operator feedback. Where a personal visit appears necessary this would be undertaken by CPT and possibly their Regional Managers.

Final judging takes place by a panel at CPT Headquarters.

Re-evaluation and re-audit

The status is reviewed every 36 months by means of a signed statement from the destination confirming that no significant changes have been made to the provision or, if so, the compensatory measures which have been put in place.

Status holders

  • A framed Certificate confirming the status

  • Dedicated profile page on this site with space for the town/city to promote themselves to coach operators and drivers

  • Hyperlink to their own Website

  • Unlimited use of Coach Friendly logo online and in print

"I am certain that this status will lead to a greater to number of visitors having an even more enjoyable time when coming to Nantwich.” 

Mayor of Nantwich

"The Council acknowledges that tourism is the main economy of the town and coach companies play a vital role in this by bringing visitors to enjoy the history, culture and facilities Conwy has to offer. By becoming a coach friendly town more people from the UK and around the world can appreciate its wonders."

Helen Armitage, Town Clerk & Responsible Financial Officer